Roshid Mostan Traders (“we,” “our,” or “us”) operates within Bangladesh and is committed to protecting your personal information in compliance with the Digital Security Act 2018 (Bangladesh) and international best practices for data protection. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, communicate with us, or use our services.

1. Who We Are

Business Name: Roshid Mostan Traders
Address: 52/4 Navinchandra, Postogola Bridge, Dhaka 1204, Bangladesh
Phone: +880 1715-538811
Email: office@roshidmostantraders.com
Facebook: Roshid Mostan Traders
Google Maps: Location Link 1 | Location Link 2

2. Information We Collect

We collect personal and non-personal information to provide and improve our services. The information may include:

• Personal Details: Name, phone number, email address, and location when you contact us for service requests or quotations.

• Technical Data: Your IP address, browser type, device information, and pages you visit on our website.

• Communication Data: Any messages, emails, or calls you send to our support or inquiry team.

• Social Media Data: Interactions or messages through our Facebook, Instagram, or Google business profiles.

We do not knowingly collect sensitive personal data such as financial information, national ID numbers, or passwords unless directly related to project documentation and explicitly provided by you.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide quotations, service updates, or project-related communication.

• To manage customer support and respond to your inquiries.

• To maintain internal records for accounting and project tracking.

• To improve our services, website experience, and marketing effectiveness.

• To comply with local laws and regulations, if required by authorities.

Your data is used strictly for business purposes and not for resale, unauthorized marketing, or distribution.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in limited cases:

• With service providers or contractors who help us complete your project or inspection (under confidentiality agreements).

• When required by Bangladeshi law, court orders, or authorized government requests.

• With digital platforms (e.g., Facebook, Google Maps) where you voluntarily engage or leave reviews.

All third-party partners are required to handle your data responsibly and in accordance with applicable data protection standards.

5. Data Storage and Security

We implement technical and organizational measures to keep your personal information secure. This includes password-protected systems, device-level encryption, and limited access to sensitive data.
Data is stored on secure servers within Bangladesh or on reputable international hosting platforms that comply with standard data protection regulations.

However, no system is completely risk-free. While we take all reasonable precautions, we cannot guarantee absolute security against unauthorized access, hacking, or system failure.

6. Data Retention

We retain your personal information only as long as necessary for business, legal, or tax purposes. Once your project or communication is complete, unnecessary personal data is deleted or anonymized.

If you wish to request data deletion, you can email us at office@roshidmostantraders.com and we will process your request within 10 working days (as per Bangladeshi data handling standards).

7. Your Rights

Under Bangladeshi law, you have the following rights regarding your personal information:

• The right to access and review your data.

• The right to correct or update inaccurate information.

• The right to request deletion of personal data no longer needed.

• The right to withdraw consent for communication or marketing at any time.

You may exercise these rights by contacting us directly via email or phone.

8. Cookies and Website Tracking

Our website may use cookies to improve browsing experience, analyze visitor behavior, and optimize website performance. You can adjust your browser settings to refuse cookies, but some features may not function properly.

We may also use Google Analytics or similar tools for anonymous traffic statistics — these do not store personal identity details.

9. Third-Party Links

Our website or social media pages may include links to external sites such as Facebook, Instagram, Google Maps, or partner companies. We are not responsible for the privacy policies or practices of those websites. Please review their policies before sharing personal data.

10. Children’s Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect data from individuals under 18 years of age. If such data is accidentally collected, it will be deleted immediately upon notice.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in law, technology, or our business practices. Updated versions will be published on this website with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:

Roshid Mostan Traders
Address: 52/4 Navinchandra, Postogola Bridge, Dhaka 1204, Bangladesh
Phone: +880 1715-538811
Email: office@roshidmostantraders.com
Facebook: Roshid Mostan Traders
Google Maps: Location

Roshid Mostan Traders respects your privacy and is committed to handling your information responsibly, in line with the laws of Bangladesh and the trust of our valued clients.