At Roshid Mostan Traders, we stand behind the quality of our work and the durability of the materials we use. Our goal is to ensure every client receives reliable, long-lasting results with full confidence in our workmanship.

1. Warranty Coverage
All waterproofing, epoxy flooring, bituminous coating, and related services provided by Roshid Mostan Traders come with a limited service warranty. The warranty period typically ranges from 1 to 5 years, depending on the project type, materials used, and site conditions.

2. What the Warranty Covers

• Workmanship-related issues such as leaks, peeling, or coating failure.

• Material defects where materials were supplied directly by Roshid Mostan Traders.

• Minor maintenance or repair within the covered period, subject to inspection.

3. What the Warranty Does Not Cover

• Damage caused by structural movement, cracks, or construction defects.

• Poor maintenance, third-party interference, or unapproved modifications.

• Water leakage due to plumbing faults, design changes, or natural disasters.

• Damage caused by extreme weather or force majeure conditions.

4. Warranty Claim Process
Clients may submit a warranty claim by contacting us through phone, email, or our website form. Our inspection team will visit the site to assess the issue within a reasonable timeframe. If the claim falls under warranty coverage, repairs or corrections will be completed at no additional cost.

5. Warranty Limitations
This warranty is non-transferable and applies only to the original client and project location. Roshid Mostan Traders reserves the right to determine the most appropriate method of repair or service replacement.

Contact for Warranty Support
Phone: +880 1715-538811
Email: office@roshidmostantraders.com
Address: 52/4 Navinchandra, Postogola Brg, Dhaka 1204